Vision Automated Fulfillment FAQS
How do you handle order errors or shipping delays?
In the event of a reported error, inventory will be checked immediately. If it is found that inventory is inaccurate and we are in error, we will ship the correct item at no charge to you. We will also determine the cost to have the mis-shipped item returned, and whether it is more cost effective to let the customer keep the item in error or have it returned.